Resource Center
General Contractors
A collection of how-to's and FAQs specific to general contractor users
Applications for Payment (AFP)
- How do I change the export status of an Application for Payment (AFP)?
- How do I approve an Application for Payment (AFP)?
- How do I reject an Application for Payment (AFP)?
- How do I reject an Application for Payment (AFP) that has already been approved?
- Why can’t I reject an application for payment?
Schedule of Values (SOV)
- How do I modify an approved Schedule of Values (SOV)?
- How do I create a constrained Schedule of Values (SOV) from my ERP?
- How do I create a Constrained Schedule of Values (SOV)?
- How do I approve a Schedule of Values (SOV)?
- How do I reject a Schedule of Values (SOV)?
Change Orders (CO)
- What is a constrained Change Order (CO)?
- How do I reject a Change Order (CO) that has already been approved?
- How do I create a Change Order (CO)?
- How do I create a Constrained Change Order (CO)?
- How do I submit a Change Order (CO)?
Retention
- How do I change the retention type?
- How do I adjust retainage on a line item?
- How do I unlock retainage for a subcontractor SOV?
- How do I bill for partial retention release?
- Capped Retainage
Lien Waivers / Templates
- How do I delete an uploaded waiver?
- How do I approve a waiver?
- How do I delete a waiver template from a project?
- How do I add a new waiver template to a project?
- How do I create a new waiver template?
Compliance
- Why is the compliance tab red?
- How do I verify a compliance item when it is coming from an ERP?
- How do I verify a compliance item that is not coming from an ERP?
- How do I approve a GCPay compliance item?
- How do I add/delete a compliance item when integrated with my ERP?
Company & Project Settings
- How do I add a user to my company account?
- How do I add, configure, or remove users on a project?
- How do I resend a user invite?
- What are the project permissions?
- How do I remove a user from my company account?