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Why can't I see the payment batch reconciliation file?

If you don't see the download icon next to a payment batch, it's likely because one or more payments in the batch do not have an AP Reference value. GCPay generates an AP Reference value when the associated AFP is exported from GCPay, and uses the AP Reference value to locate the associated invoice in Vista where the payment should be applied. To address this issue, ensure all AFPs related to payments in the batch have been exported from GCPay. You can right-click on a payment batch and select Recalculate to propogate any missing AP Reference values to the associated payments.


*Viewpoint Spectrum Users: Please note that retainage release payments are lodged against the subcontract and not a specific invoice. Retainage release payment applications do not need to be exported to generate the payment batch reconciliation file.

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Evan is the author of this solution article.

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